What to Bring & What Happens at Our Bangalore Office
Visiting a financial services office should be completely transparent and predictable. Here is an exact walkthrough of what to carry and what happens from the moment you arrive at our JP Nagar office on 32nd E Cross Road.
1. What Documents to Bring
To ensure a smooth, secure visit, please bring the following two items:
- Your Physical Credit Card: Must be your original plastic or metal card. Digital copies, wallet screenshots, or numbers written down cannot be processed.
- Original Government Photo ID: Aadhaar Card, PAN Card, Passport, Voter ID, or Driving Licence. The name must match the name on your card.
- Your Bank Account Details: Account number and IFSC code for the account registered in your name to receive the IMPS transfer.
2. Step-by-Step: What Happens During Your Visit
Arrival & Consultation
Walk into our office between 10 AM and 7 PM. Our staff greets you and discusses the amount you wish to convert.
Identity Verification
We check your original photo ID against your physical card to ensure legitimate card ownership.
Charge Confirmation
We calculate the exact fee (from 2.5%) and the net amount you will receive. You confirm before anything proceeds.
IMPS Bank Transfer
We initiate the transfer to your own bank account and hand you a written receipt with the IMPS UTR number.
Typical Turnaround Time: The entire process takes approximately 20–30 minutes. You leave the office with confirmed funds in your bank account.
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